THE TRAINING AGREEMENT

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Prepared for, ________________, (hereinafter the ÔClientÕ)

 

Welcome to DogTrainingAtHome, an on-line professional dog training service.   This document is   between Client and Barbara Handelman, M.Ed, (hereinafter, the ÔTrainerÕ) and constitutes a contract for certain services (hereinafter, the ÔAgreementÕ).  Please read it carefully and raise all questions and concerns that you have before you sign it.

 

 Services:

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The services provided by the Trainer include dog training to alleviate behavior problems and train specific skills.  Goals and priorities for training will be decided jointly between the Client and Trainer. The purpose of Dog Training At Home is to teach Client to train ClientÕs dog.  Training may address a wide variety of goals including training specific new skills such as: loose lead walking, sit for greeting, and "house -breaking".   DogTrainingAtHome can also address problem behavior such as destructive chewing, barging through doorways, and counter surfing.

 

 Feedback:

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If, at any time, Client is not satisfied with the procedures, goals, or other elements of the training program, then Client must notify Trainer immediately. Client and Trainer will then mutually agree to adjust ClientÕs training program as needed.  Client and Trainer will continue to work on the goals that Client defines. If Client desires to end training sessions, the Trainer will cease all activities in a timely fashion.

 

Session Time:

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Real-time on-line training sessions are scheduled at the mutual convenience of the Trainer and the Client.  The day and time for the next on-line session will be scheduled at the close of each on-line session. If technical problems outside the control of either Client or Trainer prohibit a scheduled session, then Trainer and Client will agree to another mutually convenient time.

 

 

 Payment Procedure:

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Payment is due prior to the first on-line training session (hereinafter, the ÔOn-Line SessionÕ) scheduled to occur that month.  The first On-Line Session will be scheduled after this Agreement is signed and faxed to Trainer at (802) 649-5240.   If services are not paid in full prior to a scheduled On-Line Session, then the On-Line Session will not proceed.  Notwithstanding the aforementioned, any services requested by the Client, in addition to On-Line Sessions, (hereinafter, the ÔAdditional Services SessionsÕ) will be billed at a prorated hourly rate (mutually agreed in advance). The Additional Services Sessions shall be paid within 30 days of services rendered.  Any changes to the On-Line Session or the Additional Services Sessions payment procedure shall be mutually agreed to between Client and Trainer, in writing, prior to the change taking effect.

 

Call Procedure:

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The Client will contact Trainer at the pre-arranged time using America On-line's Instant Messenger. (tm) . This section applies to both On-Line Sessions and Additional Services Sessions.

 

 

 Cancellations:

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Client must give 24 hours prior written notice, to TrainerÕs email address, to cancel or change the time of an appointment. If 24 hours notice is not given pursuant to this clause then Client will be charged, in full, for the session. However, if a technical issue or emergency prevents Client from participating in the session, Trainer shall use her best endeavors to reschedule ClientÕs session as soon as possible.

 

 Termination:

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 Either party may end the training relationship by providing the other party with a one-week written notice, which may be transmitted by email or fax to the contacts noted below. Notwithstanding the aforementioned, Trainer may terminate this Agreement at any time if Trainer has any doubt as to the temperament or suitability of ClientÕs dog to the services provided by DogTrainingAtHome.

 

 

Confidentiality:

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Trainer and Client mutually recognize that they may discuss training plans and methods, goals, personal information, and other private information.  Trainer will not voluntarily communicate the Client's information to a third party.  Client shall not disclose, or cause to be disclosed, any information regarding Trainer or DogTrainingAtHomeÕs training techniques, materials, methods, trade secrets, know-how or any other information not already disclosed to the public by Trainer. Notwithstanding the generality of the foregoing, Client agrees to abide by the terms of the Disclaimer located on TrainerÕs website and attached hereto as Schedule 1.

 

 Dispute Resolution

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Any controversy, claim, cause of action or similar  arising out of or relating to the Agreement, or the breach of the Agreement, shall be settled by arbitration, which will occur via telephone by an arbitrator that we mutually agree upon.  The costs of the arbitration shall be borne by the losing party.

 

 

 

 

 

 

 

Disclaimer

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Client understands and accepts that Trainer is not a substitute for veterinary, animal behavior or legal advice and Trainer is not a veterinarian or animal behaviorist. Client further agrees to indemnify and hold harmless Trainer for any injuries or damages caused by the direct or indirect use of TrainerÕs services or website. Notwithstanding the generality of the foregoing, Client agrees to abide by the terms of the Disclaimer located on TrainerÕs website and attached hereto as Schedule 1.

 

Choice of Law

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The terms of this Agreement shall be construed in accordance with the Laws of the State of Vermont.

 

 

Full Agreement

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ClientÕs signature below indicates that Client has read the information in the Agreement and the Schedules and on TrainerÕs website, and agrees to abide by its terms and conditions during our professional training relationship.

 

 

 Client_________________________________ Date ________

 

Contact Information:

 

E-mail

Phone

Fax

Address

 

 

 

 

 Trainer_________________________________ Date _________

 

 

Contact Information:

 

E-mail Barbara.Handelman@Valley.Net    

Phone  802 649-5213

Fax      892 649-5240

Address 24 Bullock Road

            Norwich, Vermont 05055